Member-only storyMAXIMS OF MANAGEMENTRules to Rule: Don’t Surprise People“Gotcha Management” Doesn’t Advance The MissionWilbur·Follow4 min read·Sep 10, 2020--2ShareImage by Free-Photos from PixabayThe phone rings.It’s your boss.“Come to my office.”We’ve all been here, and it’s one of the worst feelings in the world.